FREQUENTLY ASKED QUESTIONS

— Don't forget to leave in time for the next band to come in. Turn off all equipment (Amps + PA & Mixer) when you leave.

— No eating and drinking allowed inside the rooms (except for bottled water). Use the hallway or porch if needed. Smoking outside is ok but plants and vases are not ashtrays.

— Take your trash on the way out and leave the room as you found it. Don’t put any type of objects leaning against the walls or corner bass-traps.

— PA ON/OFF sequence: To play, turn the mixer ON first (fader at 0) and only then the speakers. Before leaving, turn the speakers OFF first and then the mixer.

— You are responsible for any damage caused during your booking. Any associated costs will be charged to you.

— You're in a residential area. Be aware of excessive noise outside after 10 pm, especially in the car park.

If you mean asking a friend to shoot a few clips for social media on your cell phone camera during a rehearsal you booked, sure, you can do that, no problem.
Make sure to mention @sentemente.co so other people can get to know about us :)

If you need to film content with your videographer or a pro video crew on bigger productions, we can also accommodate filming upon request.
Special rates and conditions may apply.

— Cancellation up to 7 days before booking has no penalty. Full refund issued automatically.

— Cancellation less than 7 days before booking, will not be refunded. Full credit (valid for 45days) will be issued for rescheduling at a later date.

— Cancellation less than 72H before booking will not be refunded. A 25% discount voucher (valid for 45days) will be issued for rescheduling at a later date.

— Cancellation less than 24H before booking will not be refunded and no credit will be issued.

NOTE: Sometimes life and other unplanned stuff happens but we're glad to help within reason. Should that be the case, call 965054641 to sort things out.

MICROPHONES:
Microphones are extras. For rehearsals, it is common practice for vocalists to bring their own microphone however…

…you do have the option to rent extra mics during checkout. Just add them to your cart before you finish booking.

CYMBALS AND DRUMSTICKS:
For rehearsals, it is common practice for drummers to bring their own cymbals and drumsticks however…

…you do have the option to rent a “Cymbal KIT” during checkout. Just add it to your cart before you finish booking. You still need to bring your own drumsticks!

LOCKOUTS are a temporary rental of our production rooms, for a consecutive period of time, measured in days.
This type of rental was primarily thought out for TOURING BANDS and FREELANCE PRODUCERS or SELF-PRODUCED DIY BANDS.

TOURING ARTISTS & BANDS → You can book a room for a few days, a week or longer, to prepare your next tour or put a new project together. Avoid the hassle of carrying stuff around all the time and having to setup & breakdown multiple times. Work in any schedule you like, everyday from 10am-24pm, while your booking lasts.

FREELANCE PRODUCERS & DIY SELF-PRODUCED BANDS → We set out to create top quality rooms that you won’t find elsewhere. Our room-within-a-room spaces were built from the ground up with top notch isolation, bespoke acoustic treatment and offer very well balanced acoustics for great sounding recordings of clients or your band’s production work.

NOTE: If you’d like to use these rooms for different purposes, get in touch to tell us what you have in mind.

Yes. We have a selection of gear that you can use during LOCKOUTS but also for LESSONS and REHEARSALS.

For rehearsals you can choose any piece of gear that’s already listed on the checkout page under EXTRAS and add it to the cart before you finish booking.
For production work while in lockout, you can also rent a handful of quality equipment but make sure to check for gear availability at the time of booking.

MICROPHONES + PREAMPS + INSTRUMENTS + AMPLIFIERS → Hourly, daily and weekly rates available for each piece of equipment.
If you intend to use a specific piece of gear, check its availability first. It may be in use in our RECORDING STUDIO, on a service OFF-SITE or out for MAINTENANCE.
You can find a list for all the equipment we have available in this page sentemente.com/rooms in the EXTRA SERVICES section under PRODUCTION EQUIPMENT.

— The WEEKDAY rate is used MON-FRI to calculate the total lockout rate, according to the number of days you book

— The WEEKEND rate is for a 1-day lockout on a Saturday or Sunday; 2-day weekend (SAT & SUN) lockouts. and lockouts under 4 days starting on a THURSDAY or FRIDAY.

— For bookings over 3 consecutive days, even if they run through the weekend, the final rate is: WEEKDAY fee X DAYS of booking = LOCKOUT rate

— If you need additional time, you can add more days at the WEEKDAY rate. The final day of lockout is always charged at the EXTRA DAY rate.

— Any UNPLANNED EXTENSIONS are always subject to room availability, as other clients can still book their activities for that room, outside your lockout period reservation.
It’s usually best to avoid extensions altogether, by including all the days you need, at the time of booking but anytime availability allows for it, we’re happy to extend your lockout.

— PAYMENT: Full non-refundable payment must be made at the time of booking.

— VOUCHERS are a pack of 16, 24, 32 Hours that can be used MON-FRI in their respective rooms and schedules. MIXED VOUCHERS are also available.

— There are 2 type of VOUCHERS → OFF-PEAK (even/odd hours, MON-FRI from 10AM-18PM) and STANDARD (even hours only, MON-FRI from 18PM-02AM).

— VALIDITY after purchase is as follows → 16H VOUCHERS = 3 months / 24H = 5 months / 32H = 6 months

— PAYMENT: Full non-refundable payment must be made at the time of purchase. Vouchers are non-transferable.